Los Angeles Arboretum Foundation

Visitor Service Lead

The Los Angeles Arboretum Foundation is seeking a Visitor Services Lead with leadership skills and outstanding ability to deliver high quality customer service to all visitors of the Los Angeles County Arboretum and Botanic Garden.   Job duties will include cashiering, customer service, written and verbal communications, reports, scheduling and team leading. Ideal candidate will have 3 years’ experience in these areas and thrive in a high volume “people” environment. As the Arboretum is open 364 days a year, this position works weekends and holidays and is a full time.  Salary is dependent on experience.  Please email cover letter and resume to Robin Sease at robin.sease@arboretum.org .

Tram Driver

The Los Angeles County Arboretum and Botanic Garden is looking for an experienced driver to drive a 38-passenger tram on the grounds of the Arboretum. The ideal candidate is friendly, safety conscious and a good communicator.

Typical duties and responsibilities will include driving tram with guests, conducting daily safety and pre-trip inspections, pre-trip cleaning and light maintenance, taking tickets, managing tram loading, providing tour narration, assisting guests with strollers and wheel chairs and answering basic questions about the Arboretum. Driver must be able to deal professionally and effectively with all types of people.

Work includes Fridays, Saturdays and Sundays for 4 hours each day with occasional evenings for weddings and weekdays and for special tours. The working environment includes exposure to noise, odors, drafts, variable outside temperatures and occasional inclement weather.

Must be 18 years of age with a Class B driver’s license with a Passenger endorsement and possess a clean driving record. Driver must pass a Department of Transportation physical exam and pre-employment alcohol/drug screening. Six months of experience driving a tram is preferred.
Salary DOE

Applicants should email a cover letter and resume to Robin Sease, Manager of Visitor Education Services at robin.sease@arboretum.org

Communications Manager

The Communications Manager uses platforms ranging from social media to print publications to YouTube to enhance services, participation and support for the large regional community served by the L.A. County Arboretum.  Duties include managing website, monthly e-newsletter and e-blasts; timely social media postings of activities, events and upcoming classes using Facebook, Twitter, Instagram, YouTube and other platforms;  publishing bi-annual members magazine including stories and calendar; creates and implements an annual engagement plan supporting the larger organizational goals and strategic plan.  The Communications Manager is an employee of the Los Angeles Arboretum Foundation.

Required Skills:

Demonstrated knowledge and ability to use social media practices in a non-profit, preferably with experience in museums or cultural/educational institutions; demonstrated editing, writing, copy-editing and WordPress skills; strong personal computer skills including desktop publishing and word processing; working knowledge of print layout, pre and post production; effective oral and written communication skills.  Strong detail orientation and commitment to accuracy; ability to work independently within a flexible team environment.

Required Education and Experience:

BA in marketing, public relations, communications, journalism, social media/marketing or related field with at least three years’ experience; a minimum of five years managing a website and local media; three years’ experience producing a print publication.  Museum, education or similar experience is preferred.

The Los Angeles County Arboretum & Botanic Garden

The Arboretum is a 127-acre botanical garden and historical site jointly operated by the Los Angeles Arboretum Foundation and the Los Angeles County Department of Parks and Recreation. Located east of Los Angeles in the city of Arcadia, the Arboretum is home to plant collections from around the world, as well as 19th century architectural landmarks representative of important chapters of California history.  The Arboretum hosts over 350,000 annual visitors, in addition to serving 20,000 students a year through school programs and adult education.

Applications will be accepted until position is filled.  No calls or faxes please.

Please email letter of interest and cv to:  Jennifer.vs@arboretum.org

Or mail directly to:

Los Angeles County Arboretum & Botanic Garden

ATTN: Jennifer Van Stralen

301 North Baldwin Ave.

Arcadia, CA  91007

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