Lightscape - The Arboretum
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The internationally acclaimed Lightscape is the must-see holiday event for 2021. Wander through the magnificent Winter Cathedral and experience the breathtaking Fire Garden and more.  Lightscape transforms the Arboretum into a night of wonder and light for an unforgettable holiday event for family and friends. Members save $3 per ticket (additional service fees apply).

TIME

Dates
November 12, 2021 – January 16, 2022

Entry times (ticketed)
5:30pm-8:45pm in 15-minute intervals (closes at 10pm) 

Prices*

Adults: $32-$30
Child (3-12): $20-$18
Infants: (0-2 years): free
*Additional service charges apply.

Free park and ride (ADA accessible) available at Santa Anita Park race track, Gate 6 off of Colorado Blvd.
Onsite VIP parking available to purchase, add to your cart when you book your entry tickets.

VIP Flextime Tickets

Express line with priority entrance
Anytime entry on ticketed date
Free VIP parking
No service fees.
Members save $5 off each ticket!

Arboretum Members
Save $3 per ticket

(Additional service fees apply.)

Buy Tickets  Become a Member

Frequently Asked Questions

ABOUT THE EVENT

What is Lightscape?

Lightscape is an internationally acclaimed extravaganza of light, art and music from London that transforms the Arboretum into an illuminated night experience that is not to be missed! Wander through the magnificent Winter Cathedral, experience the breathtaking Fire Garden and more. Lightscape is a truly memorable, family-friendly walking event that is perfect for holidays entertainment and gatherings.

What are the dates for Lightscape?

November 12, 2021 – January 16, 2022*
*Not operating on: Nov 15, 16, 22, 23, 29, 30; Dec 6, 13, 25; Jan 10, 11.

What are the event hours?

5:30pm-8:45pm in 15-minute intervals. Last Entry at 9.00pm (the event closes at 10pm).

Where is Lightscape located?

The event is located at the L.A. Arboretum, 301 North Baldwin Avenue, Arcadia, CA 91007.

Where do I park?

Parking is FREE at Santa Anita Park race track, enter Gate 6 off of Colorado Blvd. Free and ADA accessible shuttles are available to and from the Arboretum throughout the event. The shuttle drop-off and pick-up location is near the main gate. Street parking is NOT available at any time.

VIP parking is available to purchase online. The limited number of premium on-site parking spaces can be purchased for $15 online when you buy your event tickets.

Is there a drop off area for rideshare?

Yes! The Depot Lot is the designated drop off and pickup area for Uber and Lyft.

Who is Lightscape suitable for?

Lightscape is suitable for all ages - to be enjoyed by everyone. Anyone under the age of 18 must be accompanied by an adult.

TICKETS

How do I purchase tickets?

Tickets can be purchased online. Due to high demand we highly recommend you purchase tickets in advance to ensure your entry. Lightscape does not guarantee ticket availability at the Box Office on the day of the event.

When can I purchase tickets?

Arboretum members may purchase tickets beginning May 4 during our special Early Bird Member Sale. Lightscape tickets go on sale to the public on May 7.

What are the ticket prices?

Prices vary, based on day of the week and date selected. Additional service fees apply.
Peak: Adults: $32; Child (3-12) $20; Infants: 0-2 years: free
Off Peak: Adults: $30; Child (3-12): $18; Infants: 0-2 years: free
Off peak dates are as follows:
Nov 17 & 18; Dec 1, 7, 8, 14, 15; Jan 3, 4, 5, 12, 13
VIP Flextime Tickets: $70 includes express line with priority entrance, anytime entry during the early or late window designated on your ticketed date, free VIP parking and no service fees. Members save $5 off each ticket.

Do Arboretum members need to buy tickets?

Yes. Arboretum members can purchase tickets online and receive $3 off regular ticket prices. Only Arboretum members are eligible for this discount. We invite you to become a member. Additional service fees apply to the following member prices.
Peak: Adults: $29; Child (3-12) $17; Infants: 0-2 years: free
Off Peak: Adults: $27; Child (3-12): $15; Infants: 0-2 years: free
Off peak dates are as follows:
Nov 17 & 18; Dec 1, 7, 8, 14, 15; Jan 3, 4, 5, 12, 13

May I become a member and then be eligible for the discount?

Yes, you can become a member online at arboretum.org or visit our Membership Office during Arboretum business hours.

The date I want is sold out. Can I buy tickets at the door, day of?

We do not guarantee ticket availability at the door (day of) due to limited capacity. We strongly recommend purchasing your tickets online and in advance due to high demand.

Does my Arboretum daytime admission give me access to the Lightscape event?

No. Admission to Lightscape and Arboretum are separate. Lightscape is a ticketed evening event with admissions starting at 5:30pm. If you visit the Arboretum during the day, regular Arboretum admission prices apply. If you have Lightscape tickets, you must exit the garden by 4:30pm and return to enter Lightscape at your designated timed entry.

ADMISSIONS

Should I arrive in advance of my ticketed time slot?

We strongly advise that you plan on arriving at the gate 15 minutes prior to your entry time. Please allow time to park, ride the shuttle and check in. To provide you with the best experience, entry is granted based on the time designated on your ticket.

Do I have to leave before the next entry group comes in?

Once you are admitted, you do not have a time limit to complete your visit.

If I am delayed and miss my slot, can I join a later slot?

We will try and accommodate you on the next available slot within Lightscape’s operational hours on the day. Please ensure you leave enough time to arrive on time if you are travelling a long way.

What if I can’t use my ticket? Can I get a refund?

Choose your date carefully! Please make sure that you have chosen the correct date and time slot at the time of your booking. We are unable to offer exchanges or refunds once Lightscape tickets have been purchased. Arboretum memberships are not refundable. In the event you are unable to use your ticket, please consider your purchase a donation to the Los Angeles Arboretum Foundation, a 501(c)(3) non-profit organization, Federal Tax ID 95-1582650.

Can I change the date of my tickets?

Lightscape tickets are not changeable. If you are not able to attend your initial date, please consider your ticket as a donation to the Arboretum Foundation, a 501(c)(3) non-profit organization, Federal Tax ID 95-1582650

LIGHTSCAPE EXPERIENCE

How long is the walk?

We are putting together our path plans now and we will update as soon as the plan is confirmed. The exhibition route is a little over a mile long. This is a self-guided walking event, there are no shuttles or tours.

Is the path dark or covered?

In some areas the lighting will be low level as part of the experience. We do encourage visitors to bring along a flashlight in case of an emergency; this should not be used unless it is necessary.

The path is not covered, and all visitors are reminded that this is an outdoor illuminated event, and the weather may be inclement. Please wear appropriate outdoor clothing and footwear for winter.

What are the last entry times?

The last time slot is 8:45pm. Last entry will be at 9.00pm (the event closes at 10pm).

What time does Lightscape finish?

All visitors must exit the Arboretum no later than 10pm.

Can I take photographs?

Yes! Please use hashtag #lalightscape. We want to see your photos! While waiting for that perfect shot please do not block pathways or the view of others. No tripods allowed. Photographs and videos are not to be used for commercial purposes. No night commercial photography is allowed during Lightscape, permits will not be given.

Can I bring my drone?

Drones are not permitted.

Are dogs allowed?

Pets are not allowed. Only ADA-designated service animals are permitted.

Will Lightscape be open in inclement weather?

Lightscape is a rain or shine event. The Arboretum reserves the right to shut down or cancel the event if weather conditions are assessed to pose a risk to our guests’ safety.

Is there ADA access at Lightscape?

Yes. The event is accessible for wheelchairs, mobility assistant devices, and strollers. Wheelchairs are not provided and cannot be rented on-site.

Do you have ADA accessible parking?

Yes, ADA accessible parking spaces are available.

Is the trail accessible for wheelchair users?

The illuminated path is approximately one mile in length. The exhibition route is a little over a mile long. The route is designed so that it can be viewed solely from even paths, some interactive elements may invite the audience on to grass where additional pedestrian matting will be provided.

If weather conditions mean that the path is not fully accessible for people using wheeled mobility aids, consideration will be made on a case-by-case basis to allow tickets to be transferred to an alternative date when the ground conditions are more appropriate.

Does it get cold?

We strongly recommend dressing up warm and cozy. Arboretum may get very cold during winter months.

Can I purchase food and drink on site?

Yes, a selection of food and drink will be available to purchase.

Can we bring food and drinks?

No. Only food and drinks purchased on-site are permitted to be consumed during the illuminated trail.

What shopping facilities are there?

The Gift Shop will be open.

CANCELLATION, EXCHANGES & REFUNDS

What will happen if the weather is bad? Will Lightscape be cancelled?

Lightscape is an outdoor illuminated event. If the weather presents a hazard and a risk to safety, any decision to cancel will be taken by 2pm on the day of the illuminated trail. If Lightscape is cancelled, you will be notified by email and text message and you will be informed of the re-booking process. We advise you to check the website for the latest updates and before you travel to the Arboretum.

If I am unable to attend on a different day, can I get a refund?

If Lightscape is cancelled in line with the cancellation policy and ticket holders are not able to attend an alternative night offered, then a refund will be considered on a case-by-case basis. We can also offer a voucher for the following year. The transaction fee is not refundable under any circumstances.

I have booked for the wrong day - can I transfer over to another day?

No, we are unable to offer exchanges or refunds once tickets have been purchased. It is noted on the website and at the point of booking that you need to make sure that you have chosen the right date and time slot at the time of making your booking.

I have lost my ticket, what can I do?

If your tickets are lost or if you require your E-Tickets to be re sent to you, please contact us at lightscape@arboretum.org or 626-566-3711. Please note that you will need to have your Reference Number at hand, and this will render your original tickets invalid.

I have a question that is not listed here. Who can I speak to for more information?

Please email lightscape@arboretum.org or call 626-566-3711.

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© 2019 Los Angeles County Arboretum and Botanic Garden • 626.821.3222 • 301 North Baldwin Ave, Arcadia, CA 91007 • Website Design by Kirk Projects.

© 2019 Los Angeles County Arboretum and Botanic Gardens

Phone: 626.821.3222

301 N. Baldwin Ave, Arcadia, CA, 91007

Site Design by Kirk Projects