Los Angeles Arboretum Foundation

Visitor Services Associate

The Los Angeles Arboretum Foundation is seeking an individual capable of delivering the highest quality of customer service to visitors, members, volunteers and all who visit the Los Angeles County Arboretum and Botanic Garden located in Arcadia.  This position is full time and includes weekend work and holidays.  The job duties include admissions, customer service, greeting, checking memberships and answering the phone.

Candidate should have excellent people skills and work well in team situations.  Applicant should have the ability to service customers in a fast paced environment.  Must be flexible and friendly and have excellent numeracy skills.

The ideal candidate will have experience in these areas and be able to thrive in a team environment.  Two to three years of experience in customer service, particularly in a cultural institution is preferable. Pay is DOE

Please email cover letter and resume to Robin Sease at robin.sease@arboretum.org

Membership Assistant – Full Time

The Los Angeles Arboretum Foundation is seeking an individual with a membership and customer service background. This position requires working with membership or a similar database preferably in an arboretum or museum. The ideal candidate must be detail oriented with outstanding customer service, organization and communication skills.

Duties will include, but are not limited to: selling memberships, maintaining membership database, responding to members’ questions in a timely manner, participating in and planning member events, communication with public, vendors, management, co-workers and others in a courteous and professional manner; preparing social media and website postings for membership, and assisting the Membership Manager as needed.

Minimum requirements: An associate’s degree or equivalent combination of business and customer service experience; good organizational and communication skills, ability to multi-task and meet deadlines, be proactive at problem-solving and have courteous and professional communication with the public. Basic Raisers Edge or similar donor database software knowledge is desired.

The position is a full time, Sunday – Thursday, hourly position. Hourly wage DOE. Benefits include Health, Dental, Vision, 401 (k) Plan, Vacation and Sick leave.

Send cover letter and resume via USA mail or email to:
Los Angeles Arboretum Foundation
Ms. Ivonne Escobedo
301 North Baldwin Ave.
Arcadia, CA 91007
Ivonne.escobedo@arboretum.org
No phone calls or faxes please.

 

Youth Education Coordinator- Part Time

The Youth Education Coordinator is responsible for providing office oversight in conducting class and camp registrations, implementing and coordinating scout and youth-based programs, providing routine information of Arboretum rules and regulations to school tour participants. The Youth Education Coordinator, will take the lead in fall, spring and summer camps working with a team of instructors to ensure campers have a safe and fun environment. Assist in education and family programs that foster discovery and learning experiences focused on horticulture and the natural world. The Youth Education Coordinator is a part-time position and is an employee of the Los Angeles Arboretum Foundation.

Required Skills:
Demonstrated knowledge and experience working with camp planning and logistics; teaching and developing informal education classes; demonstrated organizational experience with school and youth program planning and implementation; experience in administering or teaching programs in an outdoor environment; effective oral and written communication and interpersonal skills; ability to work independently within a flexible team environment; ability to work effectively with diverse individuals and groups, and ability to use Microsoft Office applications.

Required Education and Experience:
BA in education, environmental science or other related field; at least three years’ experience working with children in an informal setting such as educational camp or summer camp that included arts and crafts, games, and nature educational activities; must have experience developing lesson plans and teaching in an informal setting. Museum, education or similar experience is preferred.

The Los Angeles County Arboretum & Botanic Garden
The Arboretum is a 127-acre botanical garden and historical site jointly operated by the Los Angeles Arboretum Foundation and the Los Angeles County Department of Parks and Recreation. Located east of Los Angeles in the city of Arcadia, the Arboretum is home to plant collections from around the world, as well as architectural landmarks representative of important chapters of California history. The Arboretum hosts over 320,000 annual visitors, in addition to serving 20,000 students a year through school programs and adult education.

This position is part-time with 24 hours per week, full time during camp sessions. Salary DOE. Applications will be accepted until position is filled. No calls or faxes please.

Please email letter of interest and cv to: Chris.orosz@arboretum.org

Or mail directly to:

Los Angeles County Arboretum & Botanic Garden
ATTN: Chris Orosz
301 North Baldwin Ave.
Arcadia, CA 91007

 

Box Office Attendant for Festival

We are seeking box-office staff to work at the Moonlight Forest Festival hosted by the Arboretum. Moonlight Forest is a family friendly walk through event where Chinese lantern art installations are displayed

Festival dates: October 26, 2018 – January 6, 2019
Festival Hours: 5:30pm – 10:00pm
Work Hours: 4:30pm – 10:00pm
Days: Wednesday – Sunday

We are seeking committed individuals to join the Festival team. Responsibilities include selling tickets to the public and operating our on-site box office system. Candidates will have good numeracy skills as well as an excellent, customer-focused attitude. This is a temp role from October 26th to January 6th. Some additional hours might be required to join training and coordination meetings prior and during the event.

Role:

Box Office staff sells and/or scans tickets in the multiple box office locations assigned on site.
Creates a welcoming environment for Customers/ Visitors. Provides event information. Enforces venue and admission policies. Cleans and maintains the box office area. Responsible for security of cash and equipment.

Essential Job Responsibilities:
• Greets customers and visitors in a positive and professional manner.
• Provides general event and venue information.
• Enters ticket sale, accepts payment, processes transaction, and makes correct change.
• Complies with and enforces venue admittance policies, including any pass and/or discount ticket restrictions.
• Operates ticketing equipment and ticketing app on mobile devices provided by the venue.
• Keeps box office area clean and clutter-free.
• Responsible for cash balance at end of shift.
• Updates box office marquees and displays.
• Watches for safety or security issues (trip hazards, lighting, suspicious persons, etc.) and reports to management.
• Performs other work-related duties as assigned.
Requirements
Minimum Requirements:
• Available to work evening hours, weekends, and holidays.
• Requires regular and consistent attendance.
• Ability to communicate with all ages, genders, and personalities.
• Manual dexterity and an aptitude for mobile technology and mathematics is required to make change, operate computerized ticketing equipment.
• Box offices are often small and enclosed spaces in which a Cashier is required to stand or sit for an extended period of time.
• Must be at least 18 years of age.
• Strong verbal and interpersonal skills.
• Ability to work independently.
• Accurate cash handling and math skills.

Physical and Environmental Requirements:
• Frequent bending, kneeling, and lifting up to 50 lbs.
• Frequent standing, walking and reaching around the theater.
• Noise level may be moderate to high at times.
• Be able to work in a standing position for extended periods of time.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Applicants should email a cover letter and resume to A.J. Yildirok, Moonlight Project Manager at aj.yildirok@arboretum.org.

Tram Driver

The Foundation is looking for an experienced driver to drive a 38-passenger tram on the grounds of the Arboretum. The ideal candidate is friendly, safety conscious and a good communicator.

Typical duties and responsibilities will include driving tram with guests, conducting daily safety and pre-trip inspections, pre-trip cleaning and light maintenance, taking tickets, managing tram loading, providing tour narration, assisting guests with strollers and wheel chairs and answering basic questions about the Arboretum. Driver must be able to deal professionally and effectively with all types of people.

Work includes Fridays, Saturdays and Sundays for 4 hours each day with occasional evenings for weddings and weekdays and for special tours. The working environment includes exposure to noise, odors, drafts, variable outside temperatures and occasional inclement weather.

Must be 18 years of age with a Class B driver’s license with a Passenger endorsement and possess a clean driving record. Driver must pass a Department of Transportation physical exam and pre-employment alcohol/drug screening. Six months of experience driving a tram is preferred.
Salary DOE

Applicants should email a cover letter and resume to Robin Sease, Manager of Visitors Services at robin.sease@ arboretum.org.

 


 

© 2015 Los Angeles County Arboretum and Botanic Garden • 626.821.3222 • 301 North Baldwin Ave, Arcadia, CA 91007 • Website Design by Kirk Projects.

© 2015 Los Angeles County Arboretum and Botanic Gardens

Phone: 626.821.3222

301 N. Baldwin Ave, Arcadia, CA, 91007

Site Design by Kirk Projects