Los Angeles Arboretum Foundation
Visitor Services Associate
The Los Angeles Arboretum Foundation is seeking an individual capable of delivering the highest quality of customer service to visitors, members, volunteers and all who visit the Los Angeles County Arboretum and Botanic Garden located in Arcadia. This position is full-time and includes weekend work and holidays. The job duties include admissions, customer service, greeting and directing, checking memberships and answering the phone.
Candidate should have excellent people skills and work well in team situations. Applicant should have the ability to service customers in a fast paced environment. Must be flexible and friendly and have excellent numeracy skills.
The ideal candidate will have experience in these areas and be able to thrive in a team environment. Two to three years of experience in customer service, particularly in a cultural institution is preferable. Pay is DOE
Please email cover letter and resume to Robin Sease at firstname.lastname@example.org
The Foundation is looking for an experienced driver to drive a 38-passenger tram on the grounds of the Arboretum. The ideal candidate is friendly, safety conscious and a good communicator.
Typical duties and responsibilities will include driving tram with guests, conducting daily safety and pre-trip inspections, pre-trip cleaning and light maintenance, taking tickets, managing tram loading, providing tour narration, assisting guests with strollers and wheel chairs and answering basic questions about the Arboretum. Driver must be able to deal professionally and effectively with all types of people.
Work includes Fridays, Saturdays and Sundays for 4 hours each day with occasional evenings for weddings and weekdays and for special tours. The working environment includes exposure to noise, odors, drafts, variable outside temperatures and occasional inclement weather.
Must be 18 years of age with a Class B driver’s license with a Passenger endorsement and possess a clean driving record. Driver must pass a Department of Transportation physical exam and pre-employment alcohol/drug screening. Six months of experience driving a tram is preferred.
Applicants should email a cover letter and resume to Robin Sease, Manager of Visitors Services at robin.sease@ arboretum.org.